Skip to content

Hammer League

Support

Start with the questions below. If your issue is not covered, send it to us with the form at the bottom of the page.

Frequently asked questions

01Racers, Hammers, and progression

How do I unlock new Racers?

Locked Racers can be unlocked from the Racers screen using the currency shown on their card. Different Racers may require different currencies.

How do I unlock new Hammers?

New Hammers can be unlocked from the Hammers screen. Select a locked Hammer to see its unlock cost and required currency.

How does Racer XP work?

Racer XP is earned by the Racer you use in a race. Each Racer has their own level and XP progression, so playing with a Racer is how you level them up.

How do Racer upgrades work?

Each Racer can improve three stats: Speed, Boost, and Recovery. Upgrades can be purchased directly from the Racers screen using Coins. Racer upgrades are separate from Racer level.

02Leagues and currencies

How does the League system work?

Your trophy count determines your position in the League. Leagues progress through Bronze, Silver, Gold, Platinum, Diamond, and Champion, with multiple divisions along the way. Your race results affect your trophy progress.

What are Coins, Gems, and Tokens used for?

Coins are the main progression currency and are used for things such as Racer upgrades and selected unlocks. Gems are a rarer currency used for higher-value unlocks and other premium progression. Tokens are a rarer reward currency used for special content.

03Missions and Season Pass

How do Daily Missions work?

You receive three Daily Missions each day. Complete their objectives to earn rewards. A new set becomes available when the daily reset occurs.

How does the Season Pass work?

Each Season Pass runs for a limited season and has its own reward track. Complete Season Pass missions to earn Season XP and progress through the track. Premium rewards require the Premium Pass.

04Purchases, bugs, and your account

Can I replay the tutorial?

Yes. Go to Options → Info & Support → Play Tutorial to replay it at any time.

I made a purchase but did not receive it. What should I do?

First, allow a short amount of time for the purchase to finish processing. If the item or entitlement still does not appear, contact Hammer League Support and include your Player ID, device information, purchase receipt, and the item you purchased so we can investigate.

How can I report a bug?

Use the Contact Support section on this page and select Bug Report. Please include what happened, what you were doing when it occurred, your Player ID, device model, and game version. Screenshots or video are also helpful when available.

Where can I find my Player ID?

Your Player ID should be displayed in the player profile or settings section of Hammer League. Include it whenever you contact support so we can identify your game data more easily.

Still need help?

Tell us what went wrong and we will get back to you by email.

Optional, but it helps us find your game data.

Include your device model and game version, and what you were doing when the problem occurred.

Submitting opens your email app with the details filled in, addressed to support@southvaleinteractive.com.

Prefer to write to us directly?support@southvaleinteractive.com